Service Assurance has become a key capability utilised by Service Providers and Enterprises to allow effective monitoring of network and service performance, reducing overall operational expenditure and improving the overall quality of experience.
SIP
HON Service Assurance provides extensive monitoring of all signalling and media traffic handled by a Unified Communications network, presenting a consolidated view of all service activity. The system enables customised alerts to be defined based on Key Performance Indicators enabling swift reaction and resolution of service related issues. Capabilities can be extended through deployment of Probes located at the customer premise providing a clear demarcation for issue diagnosis and monitoring of audio quality. Fraud Detection & Prevention can also be implemented which automatically learns behavioural patterns of all participants, detecting fraudulent behaviour in real-time.
Contact us for more information about the SIP
HON Service Assurance solution.
