Presence and Availability information is frequently utilised by Enterprise users and is common place across a myriad of business applications. Communications services such as telephony have to date offered rudimentary presence information to the enterprise user - typically this is limited to representing a user’s phone line state.
SIP
HON Presence is an innovative solution which provides true convergence of Information Technology and Unified Communications environments enabling a comprehensive suite of presence and availability applications which enhance and extend a telephony service. This enables a suite of revenue generating applications to be delivered, which provide receptionists, employees and customers alike with accurate and up to date information about all individuals in the organisation.
Contact us for more information about the SIP
HON Presence solution.