Acme Packet » Interactive Session Recorder (ISR)

Since they are designed for recording IP voice, video, chat and unified communications sessions, IP session recorders overcome the limitations of traditional call recording solutions by capturing, securing, archiving and managing IP session-based communications for regulatory compliance and quality assurance.

Acme Packet’s Net-Net Interactive Session Recorder (ISR) is the industry’s most scalable and easy to deploy IP communications session recording solution. Specifically designed to overcome the unique challenges associated with capturing, securing, archiving and managing interactive session recordings in IP telephony and unified communications (UC) environments, the highly-extensible, feature-rich solution lets enterprises, contact centres and service providers enjoy state-of-the art session recording.

The Net-Net ISR solution is ideal for regulatory compliance and quality assurance recording applications as enterprises and contact centres transition to IP-based communications infrastructures. It also enables service providers to deliver new cloud-based session recording services that complement SIP trunking services, providing an advanced range of functionality. With flexible open Web 2.0 APIs, the Net-Net ISR enables customers and 3rd parties to quickly and easily integrate session recording into business applications.

Interactive Session Recorder Datasheet